How to: Choosing the Right Content Type

Document created by gbiondi Employee on Jan 16, 2018Last modified by ggallo on Feb 23, 2018
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There are many different types of content within the BOARDVille Community and it is very important to choose the correct content type for your collaboration.  Below are the main content types that are available on to the Community.

 

Discussions and Questions

Discussions come in two varieties; threads and questions. The difference between the two is determined by what the author is looking for. 

 

  • A thread is where the author is seeking different point of views. These are generally used to formulate plans of actions and make business decisions. An example of a thread would be “How should we modify our process to better serve our customers?” In this case there will be many points of view and each will help you reach a decision.

 

  • A question is where the author is seeking a specific solution to a problem they are having.  The questions functionality allows the author and administrators to mark the correct response to the question, allowing the author and others find that solution faster.

 

 

Guidelines

When asking a question please focus on an actual problem you have faced.

Include details about what you have tried and exactly what you are trying to do.

Not all questions work well in our format. Avoid questions that are primarily opinion-based, or that are likely to generate discussion rather than answers.

Questions that need improvement may be moderated. An example of moderation is the title Question Titles: Best Practices

 

Ask about...

  • Specific situations or topics within each site's area of expertise (Use BOARD, rather than Administer BOARD)
  • Real problems or questions that you’ve encountered

Don't ask about...

  • Questions that are primarily opinion-based
  • Questions with too many possible answers or that would require an extremely long answer

You can post your question and discussions in all the Forums such as: Administer BOARD, Configure BOARD, Use BOARD, About the Community

 

For more information on how to create your questions you can read the how to guide Question Titles: Best Practices

 

 

Documents and Uploaded Files

Like discussions, documents come in two varieties; collaborative documents you write directly in the community and uploaded files from your local machine. Both are used to convey any kind of information to the community.

Good examples of collaborative documents are meeting notes, how-to guides in the Inspirations section. Uploaded files can be used instead of a collaborative document if you already have the document locally.

 

You are allowed to post files and documents also in the Endorse BOARD section but we suggest not to do that because this section is meant for posting the reviews you originally created on software evaluation websites like Capterra.com, G2crowd.com etc.

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