Troubleshooting: Garbage Collector is not running in Server mode

Document created by fdonatellis on Jan 26, 2018
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At the end of BOARD Server installation on Windows Server, the service doesn’t start properly.


From Windows Event Viewer, the following error is tracked:



Error Tracker

BOARD Server is starting
Configuration: C:\Program Files\Board\Board Server\server_config_v2.xml


Cannot start BOARD  Server. Original cause: The .NET Framework Garbage Collector is not running in Server mode. Configuration file created. Please restart the process.
Stack trace:


at BoardUtilities.Utils.CheckGCServerMode()
at BoardService.Initializer.InitializeBoardEngine()
at BoardMaster.BoardWinServiceHostManager.Start(Boolean isMaster, Type type)




This error prompts when your BOARD Server is running on a single-core Machine.

Execution of BOARD Server on single-core Machines is not supported from version 8.x or later