Troubleshooting: License Certification Error

Document created by lscaburri Employee on Feb 11, 2019
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When trying to upload half-key license file on "License Activation" area you get an error on second check "Wrong file size: create a new license file and resend it".



If you try to open half-key license file from Key Manager your get a Microsoft .NET Framework error message:


************** Exception Text **************

System.ArgumentException: The output byte buffer is too small to contain the encoded data, encoding 'Unicode (UTF-8)' fallback 'System.Text.EncoderReplacementFallback'.

Parameter name: bytes





From "Region Settings" select your required Format



From tab "Administrative" -> "Change system locale..." -> Untick "Beta: Use Unicode UTF-8 for worldwide language support"



Recreate the half-key license file and upload again on "License Activation" area for certification.


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