Troubleshooting: License Certification Error

Document created by lscaburri Employee on Feb 11, 2019
Version 1Show Document
  • View in full screen mode

When trying to upload half-key license file on "License Activation" area you get an error on second check "Wrong file size: create a new license file and resend it".

 

 

If you try to open half-key license file from Key Manager your get a Microsoft .NET Framework error message:

 

************** Exception Text **************

System.ArgumentException: The output byte buffer is too small to contain the encoded data, encoding 'Unicode (UTF-8)' fallback 'System.Text.EncoderReplacementFallback'.

Parameter name: bytes

 

 

Resolution:

 

From "Region Settings" select your required Format

 

 

From tab "Administrative" -> "Change system locale..." -> Untick "Beta: Use Unicode UTF-8 for worldwide language support"

 

 

Recreate the half-key license file and upload again on "License Activation" area for certification.

 

5 people found this helpful

Attachments

    Outcomes