In terms of server maintenance, have we developed a standard set policies of what server modification requests are supported?
For example, I know we do not support batch files on cloud servers for several reasons.
I can see that as we scale with the cloud we cannot accommodate every request to modify the environment, as then it is a change we need to support outside of the BOARD software itself.
Is this documented anywhere? Otherwise, we can always submit a ticket to ask to Cloud Support when in doubt.