AnsweredAssumed Answered

Error when refreshing MS Office file

Question asked by edusales on Apr 11, 2018
Latest reply on Apr 20, 2018 by antoniospeca



I'm trying to refresh an Excel file with some Board Layouts in it.

The simplest procedure (1 action, just the "Refresh MS office" action) is not working, and it is showing the "classic" error message: "Object reference not set to an instance of an object"


It's been a long time since I last used this Refresh MS procedure action, I do recall some issues... but I'm not sure how I solved it last time. Could it be related with the user running the Board Service?


Some more info

- Board version: 9.0.3

- MS Excel Version: 2007

- I am using the Board Client installed in the same server machine, via Remote Desktop (for now)



Any comment will be appreciated, many thanks!