it's been a week since I've done several activities in the community but I do not increase the points. Has it ever happened to you ? Thanks so much Andrea
hi Paul Wyatt - Avison Young
sorry but i read only now. Before your answer i had try to do all the actions that you explain, i don't know why, some day afther my points have continue to go up. I think i lost some points but, anyway now it's ok
Are you still having this issue as I can see that your post is a month old? If you are, Contact Giulia Biondi, explaining your recent activity that has failed to accrue points.
I had the same problem at the beginning of this year and through the query I raised on here, with the BOARD COMMUNITY reps, it was identified that my issue was also being experienced by other users.
Incidentally, if you want to confirm that you aren't getting points, try this:
1. Make a note of your current points from your own home screen
2. Go to the Community Leaderboard.
3. Select a community user to view their details
4. Return to your own home page. Your points should have gone up by 1 point.
Image 1: Start point total
Image 2: Select a user to view from Leaderboard
Image 3: Return to your own homepage and note your point total, which should have increased by 1.
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