AnsweredAssumed Answered

Unable to Post a Question to Partner Hub

Question asked by Bob Gill on Sep 26, 2018

Hi folks, 

  I wanted to post a new question on the Partner Hub, but it seems to error out for me. Am I doing something wrong?

 

Steps

  1. Open community.board.com
  2. Click on Partner Hub
  3. Scroll down to the search box
  4. Enter planning into the search box
  5. Click the search tool
  6. Scroll down past results
  7. Click Post as a Question

 

Expected - I should be able to enter my question to be posted. The Post as a Question button should link to a URL like the following to open up the post a question dialog.
https://community.board.com/discussion/create.jspa?question=true&containerType=14&containerID=1&subject=test 

 

Results - I got this error message because the link is to this incorrect URL

http://myjiveurl.jiveon.com/discussion/create.jspa?question=true&containerType=14&containerID=1&subject=test 

 

 

I think if you update the template for the Partner Hub to use the community.board.com server name, rather than the myjiveurl.jiveon.com server name, that should fix things up.

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