Update the Board Software to latest version

Discussion created by on Mar 22, 2019
Latest reply on Mar 22, 2019 by

I have 10.1 Version installed on my Server and want to install 10.5 now. But Unable to update as System prompt with an error "Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove programs on the control panel"

Not sure, How to fix this problem and update it to 10.5 with uninstalling current version.