AnsweredAssumed Answered

B11.1 web error message "The client application is not known or is not authorized"

Question asked by rubicon on Sep 20, 2019
Latest reply on Dec 10, 2019 by davidegenini

Hello,

 

I am trying to connect to my Board Web server from a remote computer and the web page gives this error message: The client application is not known or is not authorized

 

note that, when using the local browser direct from the BOARD Server, the http://localhost address resolves properly and i can log-in as a BOARD administrator for example.

 

does anyone know where to fix this #remote connection issue?

 

The error message in the web log file (from C:\inetpub\wwwroot\BOARDWEB11_1\App_Data\log) says:

 

2019-09-20 [Error] LogEntry { Feature: Authentication, Username: null, ConnectionId: "00000000-0000-0000-0000-000000000000", Message: "\"Invalid redirect_uri: http://myServerIPaddress/Callback.html\"
\"{
\\"ClientId\\": \\"boardwebapplication\\",
\\"ClientName\\": \\"BOARD Web Application\\",
\\"RedirectUri\\": \\"http://myServerIPaddress/Callback.html\\",
\\"AllowedRedirectUris\\": [
\\"http://localhost/\\",
\\"http://localhost/Callback.html\\",
\\"http://localhost/SilentRefreshFrame.html\\",
\\"http://10.1.13.4/\\",
\\"http://10.1.13.4/Callback.html\\",
\\"http://10.1.13.4/SilentRefreshFrame.html\\",
\\"http://becoe-bi/\\",
\\"http://becoe-bi/Callback.html\\",
\\"http://becoe-bi/SilentRefreshFrame.html\\",
\\"https://localhost/\\",
\\"https://localhost/Callback.html\\",
\\"https://localhost/SilentRefreshFrame.html\\",
\\"https://10.1.13.4/\\",
\\"https://10.1.13.4/Callback.html\\",
\\"https://10.1.13.4/SilentRefreshFrame.html\\",
\\"https://becoe-bi/\\",
\\"https://becoe-bi/Callback.html\\",
\\"https://becoe-bi/SilentRefreshFrame.html\\"
],
\\"SubjectId\\": \\"unknown\\",
\\"Flow\\": \\"AuthorizationCode\\",
\\"RequestedScopes\\": \\"\\",
\\"Raw\\": {
\\"client_id\\": \\"boardwebapplication\\",
\\"redirect_uri\\": \\"http://myServerIPaddress/Callback.html\\",
\\"response_type\\": \\"id_token token\\",
\\"scope\\": \\"openid\\",
\\"state\\": \\"68553623da874428a2cdf77e7e105b68\\",
\\"nonce\\": \\"80caa6a77b0e479abf5b2c1fc6464da8\\"
}
}\"", Exception: null, RefCode: null, Elapsed: null, AdditionalInfo: { From: "IdentityServer3", RequestId: "fe7268f6-78ee-444c-880e-c49c9debf7a0" } }

 

These are my BOARD Server details:

  • Board Version 11.1.0.0.27677
  • on premises
  • using IIS Server

 

thanks in advance for your help,

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