I am currently completing some user acceptance testing with an application I have developed in BOARD 10.5.1 (web) and the user today experienced an error. They were making some data entry and clicked a 'Save' button (which has a procedure sitting behind it) the following popped up after appearing to do some processing (this is what the user has said):
My question is more general - when an error does occur in BOARD web, it has a reference code. Is there anyway this can be used to determine the cause of the error?
If so / if not - how can I track how the error may have been caused?