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Board running in faulted state

Question asked by premiermike on Dec 16, 2019
Latest reply on Dec 18, 2019 by malav

One of our users created a fairly complex rule that when attempting to save threw a couple of errors in the calculations. In so doing, this user got an error that the client was running in a faulted state and they should restart the client. After they exited the system, I entered Board and attempted to first modify the rule (eliminating the rule elements with an error) and saving the rule. 

 

This seemingly worked, however when I attempted to exit the rules section and review other areas of the database, Board threw an error, and suggested the same "faulted state error". After restarting, I deleted the rule, was able to seemingly save the database section, yet once again, Board threw the same error when attempting to go to another database section.

 

All of the other database sections and all capsules related to this database are working fine, so it only seems to be happening while interacting with the rules portion of the database. In reviewing the error log, Board reported the following error:

 

Exception Source: System.Xml

 

Assembly: BoardWinClient, Version=10.5.2.28670, Culture=neutral, PublicKeyToken=null

 

Exception type: System.ArgumentException

 

Exception Message: '', hexadecimal value 0x1D, is an invalid character.

 

Exception stack:    at System.Xml.XmlEncodedRawTextWriter.WriteElementTextBlock(Char* pSrc, Char* pSrcEnd)

   at System.Xml.XmlEncodedRawTextWriter.WriteString(String text)

   at System.Xml.XmlWellFormedWriter.WriteValue(String value)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.WriteString(XmlWriterDelegator xmlWriter, String value, XmlDictionaryString name, XmlDictionaryString ns)

   at WriteRuleElementTypeToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , ClassDataContract )

   at System.Runtime.Serialization.ClassDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.WriteDataContractValue(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeWithoutXsiType(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)

   at WriteArrayOfRuleElementTypeToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , CollectionDataContract )

   at System.Runtime.Serialization.CollectionDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.WriteDataContractValue(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeWithoutXsiType(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerializeReference(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)

   at WriteRecordRuleToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , ClassDataContract )

   at System.Runtime.Serialization.ClassDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.WriteDataContractValue(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeWithoutXsiType(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)

   at WriteArrayOfRecordRuleToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , CollectionDataContract )

   at System.Runtime.Serialization.CollectionDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.WriteDataContractValue(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeWithoutXsiType(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerializeReference(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)

   at WriteRulesXmlListToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , ClassDataContract )

   at System.Runtime.Serialization.ClassDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.WriteDataContractValue(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeWithoutXsiType(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle declaredTypeHandle)

   at System.Runtime.Serialization.DataContractSerializer.InternalWriteObjectContent(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)

   at System.Runtime.Serialization.DataContractSerializer.InternalWriteObject(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)

   at System.Runtime.Serialization.XmlObjectSerializer.WriteObjectHandleExceptions(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)

   at BoardWindows.DB_Manager.RulesControl.SaveIsNeeded()

   at BoardUILibrary.AbstractDBManagerControlWithDBComboBox.PreviewDatabaseChanged(String oldDBName)

   at BoardWorkspaceControl.BoardScreenArea.CloseTabs[T]() in C:\agent\_work\16\s\Board\BoardWorkspaceControl\BoardScreenArea.xaml.cs:line 614

   at BoardWorkspaceControl.BoardWorkspace.UserAllowsShutdown() in C:\agent\_work\16\s\Board\BoardWorkspaceControl\BoardWorkspace.xaml.cs:line 5561

   at BoardWinClient.Main.Main_Closing(Object sender, CancelEventArgs e) in C:\agent\_work\16\s\Board\BoardWinClient\Main.xaml.cs:line 74

   at System.Windows.Window.OnClosing(CancelEventArgs e)

   at System.Windows.Window.WmClose()

   at System.Windows.Window.WindowFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

   at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

 

Current Principal: System.Security.Principal.GenericPrincipal

 

If anyone has suggestions as to how to fix this error, it would be appreciated.

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