Services restart not working consistently

Ben Campbell
Ben Campbell Customer
Third Anniversary 10 Comments Name Dropper
edited March 2021 in Platform

Hi,

I restart the services each night via a batch file. According to Task Scheduler, the task is completed every night. Yet, half the time, databases are loaded into memory that have not been accessed since the previous day - indicating that the services did not restart. The main issue is high memory usage before the overnight data uploads which slows the process down significantly. Is there any log information which may reveal why this (sometimes) happens?

 

Below is the script used in the batch file. When launched manually it has always worked.

 

net stop "Board Engine"

Rem -- Wait for 5 minutes

 timeout/t 300

 Rem -- Now Start the service

 net start "Board Engine"


Do you use a different script?

 

Thanks,

Ben

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Ben Campbell
Business Intelligence Developer
L & Q
United Kingdom
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Answers

  • Andreas Rehmer
    Andreas Rehmer Active Partner
    Second Anniversary First Comment Photogenic
    edited March 2021
    Hi Ben,

    could you check the windows protocols for aplications if the services is stoped and started correctly? There should be three entrys one for stopping the service. And two for the starting procedure.

    Kind regards

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    Andreas Rehmer
    Senior BI-Entwickler und ERP Berater
    XAX Managing Data & Information GmbH
    Germany
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