Academy Q&A
This forum is dedicated to Board platform questions, generally applicable to all members.
Please select 'Yes' if a response answers your question to better identify possible resolutions.
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Level 200
Level 200, Module 203 Section 14: L2 Demo Data Model Configure Data View Unit Hello, i'm having trouble selecting fields in data view configuration. this is the training screenshot mine is different, i can only see "time entities"
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Request to extend lvl 200
Dear Board Team, Unfortunately, due to an unplanned absence, I was unable to complete Level 200 Developer Path. I would like to ask whether it is possible to either extend the training environment or have it reset so I can continue. Thank you in advance for your support. Best regards, Carolin Rudolph
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Level 300 Part 2 - 310 Functional Test
In the first question of the function test, I am required to push the button to update P&L, but there isn't an "Update P&L" button on that screen to be selected. I have also gone through the instructions again, and there are to steps where we need to set up the button. As a result of this, I'm unable to get past the first…
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Level 200, Module 206 5% increase to budget
While this seems like a great procedure in the module, for our org, curious how easy it would be for the % uplift to be dynamic for cases like this. My question is, instead of a procedure that will increase sales budget by 5%, is it possible to create a procedure where it will take a % uplift input by a user, and increase…
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Selectors not resetting
Hi - I'm in level 200: Module 203. For these selectors, for the bottom one for example, i selected 1 out of 122. Now, there doesn't seem to be a way to "select all" salespersons again. It's almost like I would have to select all 122 for it to reset. The reset button doesn't actually work.
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Question on clearing cubes
Are you able to explain this further to me? I guess, if there is another month of sales activity, will clearing the cube not be necessary? Trying to understand when it is necessary or not to clear the cube. And, how do we clear the cube again? I'm still in Level 200 training.
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Level 200: Module 212 Build the Unified Planning Report
Hello, I am having trouble seeing the same data as the screenshots in the training in steps 13-15 of building the unified planning report. I checked all steps prior to this and followed accordingly but not seeing the same data when clicking "update P&L". My income lines are also showing blanks. Also seeing in the training…
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Module 203: Section 14
where is says "add a tab object to the screen", so I've added a tab container, and it doesn't seem to work. I've been able to add a Units Data view object and a Sales Data view object, but the tab container doesn't seem to interact with them at all. I've tried dragging every which way within it, but no reaction from the…
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Level 200: Module 209 Expense Planning Upload
Hello, I am having trouble on Section 17 Build the Expense Actuals Screen and make adjustments. In the Expense Actuals screen, I am not able to retrieve data when after performing these steps. My screen looks like this instead for both the GBP and LC tabs. Data is not retrieving as below. I followed all the steps prior to…
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[Resolved] Level 200 formation - Link / Adress of board environnement
Hello, I have begin the level 200 formation and I have a board environnement for a month. I have wanted to finish this formation during my vacations but I have not acces to my pro pc (I have also not acces to my pro mail). I thought it will be not a problem because Board academy works on my personel computer but I have…
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Board Scheduler
Hello, It's my first time trying to schedule a nightly procedure run. I'm on board 12.6 and I'm having a hard time finding the scheduler in system admin portal. I will appreciate any resources and/or screenshots on how to locate the scheduler and schedule a nightly procedure run. Thanks, Walter
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Level 200: Module 204 - Build Cubes for sales data
I am having trouble setting the structure when creating a cube. It looks like my screen looks a bit different than the screenshot in the training. I'm not able to move forward after filling out the Name, Group and Data Type. Please let me know how I can proceed.
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Extend level 100, 200 and 300 due date
Hello, My instance 100, 200 and 300 will be deleted on 6, 9 and 14 august. Could you please extend these until the end of the month ? Many thanks in advance.
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Level 300 : 305 Functional Test
As far as I can see, I have completed all config as per instructions and I have gone over them to recheck and confirm. I am however missing data on the first question in the functional test. The test suggests there should be data for products Classic, Double Halo and Grey Pearl Stud as below. I however, only have data for…
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Level 300 - Level 200 not completed
Hi everyone! 😊 I've started Level 300 and previously completed the Level 200 course, but I didn’t manage to finish building the application for Level 200 completely before moving on. Is there a way to extend my access to Level 200 so I can complete building the application while continuing with Level 300 without any…
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Training Instance -issue, cant start giving error.
Hello Board Team, Im trying to access the Board instance but im getting the following error message "Error on starting the instance". Today was the first time i tried to login after getting the extension and it just didn't start. I tried to "restart" the instance and then got the above error message. Please find below…
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Level 200 Module 206 - Italy data not populating.
Hello, I'm having an issue with Italy data. Everything seems okay but while doing knowledge test, i choose country "Italy" the data is not populating. I've checked all the steps but don't see any discrepancy. Can someone please help me with this. Thank you.
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Level 300 Part1 - Request to extend training instance
Hello Board team, Request you to please extend my training instance that's set to expire on July 18th? I'm still working on it and couldn't complete it on time due to other work priorities. Thanks in advance for your support. Best regards, WS
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Level 200 | unable to access the training environment
I can't access my training instance ,it has been over 5 hours now . I'm getting an error saying "503 Service temporarily unavailable ". How can i resolve this issue?
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Level 300 Part 2
I started but never completed the LV 300 Part 2 course. Now, when I try to access it on Board, I receive the message: "The course is expired. This course has expired and the instance is no longer available." Would it be possible to get a license extension so I can finish the course? Thank you! Severino
