Services restart not working consistently

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Ben Campbell
Ben Campbell Customer
Name Dropper First Anniversary First Comment
edited March 2021 in Platform

Hi,

I restart the services each night via a batch file. According to Task Scheduler, the task is completed every night. Yet, half the time, databases are loaded into memory that have not been accessed since the previous day - indicating that the services did not restart. The main issue is high memory usage before the overnight data uploads which slows the process down significantly. Is there any log information which may reveal why this (sometimes) happens?

 

Below is the script used in the batch file. When launched manually it has always worked.

 

net stop "Board Engine"

Rem -- Wait for 5 minutes

 timeout/t 300

 Rem -- Now Start the service

 net start "Board Engine"


Do you use a different script?

 

Thanks,

Ben

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Ben Campbell
Business Intelligence Developer
L & Q
United Kingdom
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Answers

  • Ben Campbell
    Ben Campbell Customer
    Name Dropper First Anniversary First Comment
    edited March 2021
    Options
    Problem may be that the status of Services was stuck on 'stopping'. I couldn't stop the Board Engine using the Services interface so had to run this script:
    taskkill /PID xxxxx /F

    Can the script to restart Board services each night be amended so that if 'net stop "Board Engine"' fails, then the taskkill is used instead? Or should we just use taskkill if it always works?

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    Ben Campbell
    Business Intelligence Developer
    L & Q
    United Kingdom
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