Update User "Personal Info"

Marco Oerder
Marco Oerder Customer
Fourth Anniversary First Comment Photogenic
edited April 2021 in Platform
Hello,

Is there any possibility to update the "personal info" of an user by upload?

Kind regards,
Marco Oerder

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Marco Oerder
BI-Reporting
Optibelt GmbH
Germany
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Answers

  • Gregory DAVRIU
    Gregory DAVRIU Active Partner
    Third Anniversary 25 Up Votes Advocate Level 100: Foundations of Building in Board
    edited May 2021
    Dear Marco,

    I would be interested to see the reply you will have on this.
    As far as I know, it might be possible on the new version 12 for Cloud Subscription.
    For on premise, the only thing you can do with the BUM is to create or delete the basic info for user (name/profile/pass) but all meta data (mail, name ...) cannot be updated.

    We are thinking on our project to use external tools for that purpose.

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    G Davriu
    -
    NTT DATA GLOBAL SOLUTIONS CORPORATION
    Japan
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  • Federico Cazzalini
    Federico Cazzalini Employee
    Fourth Anniversary 100 Likes 5 Answers 25 Up Votes
    edited May 2021
    Dear Marco,
    yes, it is possible: did you already read this article? CHAT & USER METADATA

    And yes: for sure working with Board Cloud let you to use the "Board Cloud Subscription Hub".

    Hope this helps.

    Best,
    federico

    ------------------------------
    Federico Cazzalini
    Support Tech Lead
    Board Community
    Italy
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  • Gregory DAVRIU
    Gregory DAVRIU Active Partner
    Third Anniversary 25 Up Votes Advocate Level 100: Foundations of Building in Board
    edited May 2021
    Dear Federico,


    Does this allows you to load and manage all users metadata easily ?
    It might be something interesting to put in place for my current client.

    Thank you

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    G Davriu
    -
    NTT DATA GLOBAL SOLUTIONS CORPORATION
    Japan
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  • Flavio Gläser
    Flavio Gläser Customer
    Fourth Anniversary Advocate First Comment 5 Up Votes
    edited May 2021
    Hello together,

    you could see the comment in the ressource articel "Chat and User Metadata" that this update function doesn't work properly.
    We have a pending Ticket since begin of April.

    It is promised to be solved with Board 12 or Board 10.8 (but for the moment I doesn't know, if an 10.8 will be released).

    May in Cloud there will be a better functionality.

    Kind regards
    Flavio


    ------------------------------
    Flavio Gläser
    Abteilungsleiter Finanzen und Controlling
    Fachhochschule Nordwestschweiz FHNW
    Switzerland
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