Error: The client application is not known or is not authorized. (B12.2 Rev 0.0.67608)

Matthias Alles
Matthias Alles Customer
Second Anniversary First Comment
edited May 2022 in Platform
Hello
When I want to log on to BOARD 12 via a fully qualified URL, the message The client application is not known or is not authorized appears. With a simple URL it works. Restarting the engine did not bring any success. What do I have to change in the BOARD server settings?

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Matthias Alles
IT-Anwendungsentwicklung
Klingspor Management GmbH & Co. KG
Germany
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Accepted Answer

  • Björn Reuber
    Björn Reuber Employee, Community Captain
    500 Likes Fourth Anniversary 100 Comments 5 Answers
    edited May 2022 Answer ✓
    Hello Matthias,

    within appsettings.config (C:\Program Files (x86)\Board\Board WebApi Server\App_Data\config) you need eiter to change the host entry or add an additional key for the fqdn as accepptedRedirectUri

    For details please see: Resources - Main (board.com)

    Regards
    Björn

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    Björn Reuber
    Support Team Manager
    Board Deutschland GmbH
    Germany
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Answers

  • Matthias Alles
    Matthias Alles Customer
    Second Anniversary First Comment
    edited May 2022
    Hello Björn
    Thank you for the quick reply. With the adjustment appsettings.config, the call works with the full URL.
    Many thanks!

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    Matthias Alles
    IT-Anwendungsentwicklung
    Klingspor Management GmbH & Co. KG
    Germany
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