Board Academy Level 200 training environment setup error

Bruce Pritchard
Bruce Pritchard Customer
First Comment
in Academy

I am getting the following error when trying to setup the Board Training Environment for the Board Academy Level 200:

Selected user account does not exist in tenant 'BOARD' and cannot access the application '93cb9be1-06ac-46e9-8cb6-ef5235d40859' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

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has anyone come across this error and found a solution?

Accepted Answer

  • Kristin Dimitrova
    Kristin Dimitrova Employee
    Fourth Anniversary 5 Answers 10 Comments Level 300: Expanding Board in Your Organization
    Answer ✓

    Hi Bruce,

    Please use the username and password method instead of the Board Account.

    Thank you,

    Board Academy

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