An unhandled error occurred (cod_ref: 1695366869500)

Jordi Vilamajo
Jordi Vilamajo Customer
10 Comments Level 200: Building A Planning Solution in Board Name Dropper First Anniversary
edited September 2023 in Platform

Hi,

I found abnormals numbers in some input cells (see screenshot). And when I try to type a normal number I get this error message:

An unhandled error occurred (cod_ref: 1695366869500)

Does anybody know what does this mean? And how to correct the input?

Thanks in advance

Answers

  • Hi,

    please note that the error code is a timestamp within the weblog. From the code itself you cannot tell what kind of error you have received.

    Regarding your issue: Do you use a rule for that line? If yes, what does it say? Are you entering on granular level or on aggregated view?

    Kind regards,
    Bettina

  • Samson Sunny
    Samson Sunny Employee, Community Captain
    25 Answers 100 Comments Third Anniversary 25 Likes

    Hi Jordi,

    Following is the web log corresponding to the error code:-

    "Value was either too large or too small for a Decimal"

    Thanks,
    Samson.

  • If you input a shorter/smaller decimal value and this should resolve the issue.

  • Thank you all for your answer and sorry for my late respond.

    The issue was corrected.

    BR

  • MarcGilabert
    MarcGilabert Active Partner
    Level 200: Building A Planning Solution in Board First Comment First Anniversary Level 100: Foundations of Building in Board
    edited June 28