An unhandled error occurred (cod_ref: 1695366869500)

Jordi Vilamajo
Jordi Vilamajo Customer
First Anniversary 5 Likes Name Dropper 10 Comments
edited September 2023 in Platform

Hi,

I found abnormals numbers in some input cells (see screenshot). And when I try to type a normal number I get this error message:

An unhandled error occurred (cod_ref: 1695366869500)

image.png

Does anybody know what does this mean? And how to correct the input?

Thanks in advance

Answers

  • Bettina Clausen
    Bettina Clausen Employee
    Fourth Anniversary Level 200: Building A Planning Solution in Board Level 100: Foundations of Building in Board 5 Answers

    Hi,

    please note that the error code is a timestamp within the weblog. From the code itself you cannot tell what kind of error you have received.

    Regarding your issue: Do you use a rule for that line? If yes, what does it say? Are you entering on granular level or on aggregated view?

    Kind regards,
    Bettina

  • Samson Sunny
    Samson Sunny Employee, Community Captain
    Third Anniversary 100 Comments Photogenic Level 200: Building A Planning Solution in Board

    Hi Jordi,

    Following is the web log corresponding to the error code:-

    "Value was either too large or too small for a Decimal"

    image.png

    Thanks,
    Samson.

  • Zachary Turner
    Zachary Turner Employee
    25 Likes Photogenic First Answer First Anniversary

    If you input a shorter/smaller decimal value and this should resolve the issue.

  • Jordi Vilamajo
    Jordi Vilamajo Customer
    First Anniversary 5 Likes Name Dropper 10 Comments

    Thank you all for your answer and sorry for my late respond.

    The issue was corrected.

    BR

  • MarcGilabert
    MarcGilabert Active Partner
    Level 100: Foundations of Building in Board First Comment First Anniversary Level 200: Building A Planning Solution in Board
    edited June 28

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