Map chart issue

NAJARINE
NAJARINE Active Partner
First Anniversary Level 200: Building A Planning Solution in Board Level 100: Foundations of Building in Board Name Dropper
in Platform

Hello Board community !!!

Im using Board Version:12.6 Revision 0.0.085662

Im trying to create a map (openstreetmap) showing sales by country. The maps is not working and i have bubbles stuck in the corner of the map. I followed all the steps showed in the "tips and tricks" video of @Sudhir Raju.

Here is the settings:

Map Issue .jpg

Any suggestion please? Thank you in advance

Accepted Answer

  • Samson Sunny
    Samson Sunny Employee, Community Captain
    25 Answers 100 Comments Third Anniversary 25 Likes
    Answer ✓

    Hi Najar,

    This definitely looks like a formatting issue on the csv file that you are loading the coordinated from. Can you send me the excel sheet, I will try correcting it from my end and send it back to you?

    You can reach out to me on my email- ssunny@board.com to send me the file.

    Thanks,
    Samson.

Answers

  • Samson Sunny
    Samson Sunny Employee, Community Captain
    25 Answers 100 Comments Third Anniversary 25 Likes

    Hi Najar,

    Kindly check the following:-

    • Latitude and Longitude coordinates. Do they have the correct values?
    • Are the Latitude and Longitude cubes dimensioned by the 'Commercial' entity that is added in the Markers section?

    Thanks,
    Samson.

  • NAJARINE
    NAJARINE Active Partner
    First Anniversary Level 200: Building A Planning Solution in Board Level 100: Foundations of Building in Board Name Dropper

    Hello @Samson Sunny,

    Thank you for your feedback !

    Concerning the coordinates here is a screen of the csv file (neither "," nor "." works! i've tried both) :

    image.png

    The Latitude and Longitude cubes are indeed dimensioned by the 'Commercial' entity, here is a screen of each cube :

    image.png
    image.png

    Thank you in advance for you help !

  • NAJARINE
    NAJARINE Active Partner
    First Anniversary Level 200: Building A Planning Solution in Board Level 100: Foundations of Building in Board Name Dropper

    Thank you very much @Samson Sunny ! the problem was related to the csv file 👍️

  • Benjamin Fronius
    Benjamin Fronius Customer
    Level 200: Building A Planning Solution in Board Name Dropper Level 100: Foundations of Building in Board First Anniversary

    @NAJARINE Could you please comment, what exactly was the issue on your csv-File? i think im having the same problem…

  • NAJARINE
    NAJARINE Active Partner
    First Anniversary Level 200: Building A Planning Solution in Board Level 100: Foundations of Building in Board Name Dropper

    Hello @Benjamin Fronius, the problem was about the formating of my cvs file : First try to clear the existing formatting on all the columns of your excel workbook and then converte it to csv format !

  • Crystal Zhao
    Crystal Zhao Employee
    10 Comments September Badge of the Month Name Dropper August Badge of the Month

    @Najarine Did you mean that you had it set to "Text" or "Number" instead of just "General?"

  • NAJARINE
    NAJARINE Active Partner
    First Anniversary Level 200: Building A Planning Solution in Board Level 100: Foundations of Building in Board Name Dropper

    yes @Crystal Zhao

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