Map chart issue

NAJARINE

Hello Board community !!!

Im using Board Version:12.6 Revision 0.0.085662

Im trying to create a map (openstreetmap) showing sales by country. The maps is not working and i have bubbles stuck in the corner of the map. I followed all the steps showed in the "tips and tricks" video of @Sudhir Raju.

Here is the settings:

Any suggestion please? Thank you in advance

Samson Sunny

Hi Najar,

This definitely looks like a formatting issue on the csv file that you are loading the coordinated from. Can you send me the excel sheet, I will try correcting it from my end and send it back to you?

You can reach out to me on my email- ssunny@board.com to send me the file.

Thanks,
Samson.

Samson Sunny

Hi Najar,

Kindly check the following:-

• Latitude and Longitude coordinates. Do they have the correct values?
• Are the Latitude and Longitude cubes dimensioned by the 'Commercial' entity that is added in the Markers section?

Thanks,
Samson.

NAJARINE

Hello @Samson Sunny,

Thank you for your feedback !

Concerning the coordinates here is a screen of the csv file (neither "," nor "." works! i've tried both) :

The Latitude and Longitude cubes are indeed dimensioned by the 'Commercial' entity, here is a screen of each cube :

Thank you in advance for you help !

NAJARINE

Thank you very much @Samson Sunny ! the problem was related to the csv file 👍️

Benjamin Fronius

@NAJARINE Could you please comment, what exactly was the issue on your csv-File? i think im having the same problem…

NAJARINE

Hello @Benjamin Fronius, the problem was about the formating of my cvs file : First try to clear the existing formatting on all the columns of your excel workbook and then converte it to csv format !

Crystal Zhao

@Najarine Did you mean that you had it set to "Text" or "Number" instead of just "General?"

NAJARINE

yes @Crystal Zhao