User Locked Out Time
Matthew Sobon
Customer
in Platform
How long are accounts locked out for by default?
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Answers
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Hi @Matthew Sobon,
Is the user locked out from the Board cloud admin portal or somewhere else?
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Board cloud admin portal.
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You would need to get in touch with the cloud ops team to unlock the user account. Kindly raise a case to the Cloud Ops team in the Board Support portal to unlock the user account.
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