Level 200 Module 213, Sales Upload/Expense Upload empty

Kate Dye · 2024-09-03T15:21:45+00:00

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Hi, up until now the loading data > publishing data on the Sales Data Upload and Expense Data Upload screens have been working fine, but now when I try to load data those screens are empty, and no data is loaded. The only filters I have on these screens are the country selected.

Here are the procedures for both:

Thanks

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Megan Anderson

Hello @Kate Dye

Our team is reviewing this request and will reach out to you within 48 hours to provide support. We will let you know if any additional information is needed in the meantime.

Thank you!

Crystal Zhao

Hi Kate,

Are you able to show us your Data Reader page so we can see if any records were discarded in that column?

Kate Dye

Thanks both, I restarted my instance this morning and it seems to work now. I was also getting a lot of server errors yesterday so weirdly that might have been the culprit. Thanks!

Crystal Zhao

Hi Kate,

Oh okay great, I'm glad that you got it working!