Wildcards in header failing in export to pdf

Jason Febo
Jason Febo Active Partner
Fourth Anniversary 10 Comments 25 Up Votes Level 200: Building A Planning Solution in Board
in Platform

Hello,

I use entity wildcards in the print header when exporting printable report to PDF. When used with the Page by function, sometimes the header says NONE when it should say a valid selection.

The same wildcard in a label on the screen or in the data view header will work, just the export header sometimes fails. Any ideas?

Answers

  • Samson Sunny
    Samson Sunny Employee, Community Captain
    100 Comments Third Anniversary 25 Likes 5 Answers

    Hi @Jason Febo ,

    By entity wildcards, do you mean the selection element combined with the page number element?

    image.png

  • Jason Febo
    Jason Febo Active Partner
    Fourth Anniversary 10 Comments 25 Up Votes Level 200: Building A Planning Solution in Board
    edited September 27

    Using @customer for example while using the export option to page by customer.

  • Jason Febo
    Jason Febo Active Partner
    Fourth Anniversary 10 Comments 25 Up Votes Level 200: Building A Planning Solution in Board

    any thoughts @Samson Sunny ?

  • Helmut Heimann
    Helmut Heimann Employee, Community Captain
    250 Likes Fourth Anniversary 100 Up Votes 100 Comments

    Hi @Jason Febo ,

    if the substitution formula itself is working fine with labels or dataview headers but (only sometimes) fails to do so in a pdf export, I'd suspect a bug in the pdf creation process.
    Therfore: please open a ticket with our support to have a look into that issue.

    Best,
    Helmut

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