Mass Communication To All Users for Planned Outages

wdeer
wdeer Customer
First Comment
edited October 16 in Platform

Is there a method to manage communications to users through the sys admin section in Board? For example, we want to send a "planned outage" email to all users whenever we apply a patch or perform maintenance. A setting in the sys admin section would make it easy to send a mass email communication using the user's email address on file.

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Accepted Answer

  • Helmut Heimann
    Helmut Heimann Employee, Community Captain
    500 Comments 250 Likes Fourth Anniversary 25 Answers
    edited October 17 Answer ✓

    Hi @wdeer ,

    there currently is no such feature directly available. You could, however, make use of the system's broadcasting feature in a procedure, which allows for sending emails to several users. Please refer to our manual

    https://help.board.com/docs/broadcasting

    for details.

    A second possibility would be providing a section "Message of the day" on the home screens of your applications - just a Label or Dynawrite object displaying the latest news for the users. This could be updated regularly from an administration screen.

    A third option could be the new feed functionality

    https://help.board.com/docs/feed

    Best,
    Helmut

Answers

  • wdeer
    wdeer Customer
    First Comment

    Thank you, Helmut. I'll check it out. Appreciate your help.

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