Take on Board - Board’s 2024 Annual Customer Experience Report

Claudia Belardo · 2024-12-11T15:29:25+00:00

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📢 Hot off the press! 🔥 Board's first-ever "Take on Board" report is here! We've been listening to YOUR feedback across all the functions at Board and taking action to improve your experience. It is a pleasure to invite you to dive in to see how we're making Board even better!

➡️ Download it now!

Board_Document_Take-on-Board_2024-Customer-Experience-Report_2412_EN_web FINAL.pdf

#customerexperience #CX #TakeonBoard #Board #customersuccess #feedbackmatters

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Comments

Helmut Heimann

Thanks, @Claudia Belardo and @John Loparco !

That not only talks about transparency, but also shows it in action.

Best,
Helmut

Claudia Belardo

Thank you @Helmut Heimann ! Being customer-led is what I am here for and I invite more feedback next year!

Andreas Kaminski

A great summary of the things that have happened in our Customer Success organization over the last year. It underlines once again how important it is that our customers share their experiences and feedback with Board. This enables Board to respond to their needs and requirements in a targeted manner, create further added value for the customer and thus contribute to a positive development of the customer experience.
I can only encourage everyone to download and read the document!!!

Michael Mühlena

Interesting to read and allows to reflect, what was achieved and done in 2024. Thanks for sharing

Mary Ann Chudina

Great insights here! Thank you for the attention to detail and including the partner ecosystem.