Why am I unable to create a capsule and folder in the UI?
Somewhere along the way some security setting must have changed, but I am no longer able to create a folder or capsule from the UI or transport new folders or capsule from non-prod environments. It's strange, I'm able to add capsules/folders in our non-prod environment just not in production.
I've checked all the role, folder, application profile, and database profile settings and they are exactly the same between environments. I have our version of administrator rights, so I'm very confused.
Your help is much appreciated!
Answers
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Hello @wdeer ,
please doublecheck if Folder Security is enabled (https://help.board.com/docs/the-folder-security-section )
Maybe your account has a folder security, which does not allow Read & Write access to the Capsule folderRegards
Björn
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Hi @wdeer ,
More information can be found in our manual through the following link
Kind regards,
Dorra
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