Hi all,
I can't get the @Selection substitution formula to work on the email sent by Broadcasting. Others are working like @User, @Date, @Time.
Is there anything I need to do to make it work?
Hi @Efraim ,
when using the advanced broadcasting rule, you should be able to use "@selection"
But that might depend on what release you're on.
Best, Helmut
We are on version 14.2 and I am using the Broadcast to email list. I am also picking the @Selection on the Substitution formula dropdown you showed on the attached picture but it's not working as expected.
Should I just use Advanced broadcasting rule instead?
You can give it a try but I suppose you'll see the same behaviour.
If its available and you can't use it, I'd advise to open a ticket with our support.