Can someone please extend my Board training instance? The person responding doesn't follow through

I keep on getting this everyday and I've asked multiple times for someone to extend my Board training instance. @Gavin Murray keeps on responding but hasn't followed through. Please just extend my Board training instance by 20 days. Please refrain from telling me to not worry until after it has been extended please. Training instance: https://trainingacademy.board.com/a27-emilqzsabweb/en/capsules

Find more posts tagged with

Accepted answers

All comments

Anthony Miller

Hello Emil,

Thank you for contacting Board Product Support. My name is Anthony Miller.

The email you received is an automated notification from the Academy, which informs users when their training environment is about to expire. In your case, the environment that is expiring is for Part 1 of the B14 Level 200 course, which you have already completed. Each training environment is active for 30 days, and since your Part 1 environment has reached the end of that period, you received the alert. This does not affect the Part 3 environment you are currently working on.

As a precaution, I’ve extended the expiry date of your Part 1 environment by an additional 20 days. However, I recommend downloading the capsule and Data Model (available as a ZIP file on the dashboard of the specific training course). This will allow you to upload them to your own cloud or on-premise environment for practice and replication purposes.

Please let me know if this clarifies the situation or if you need further assistance. This training envrionment for B14 Level 200 part 1's new expiration date is 10/15/2025.

Best regards,

Anthony Miller

Emil Amante

Thank you!