1. Abstract
The Foresight Help Assistant provides in-platform guidance for common workflows, features, and questions. Using it as a first stop helps users learn faster and stay productive without leaving the application.
2. Context
Use this best practice whenever you are unsure how to complete a task in Foresight, encounter a new feature, or want quick clarification while working in Discover, Workbenches, or Predict.
3. Content
3.1 Why It Matters
Foresight includes a wide range of capabilities, and even experienced users may not use every feature regularly. The Help Assistant reduces friction by delivering guidance exactly when and where it’s needed.
Relying on the Help Assistant:
- Speeds up learning and onboarding
- Reduces dependency on external documentation or support tickets
- Encourages consistent use of standard workflows
3.2 How to Apply
- Click the question-mark (?) icon in the upper-right corner of any page.
- Type a keyword or question (for example, “Create Workbench”).
- Review the suggested results.
- You can also use the help assistant to report a bug or request additional services.
3.3 Example
A new analyst needs to run their first Discover job. They open the Help Assistant, search “Run Discover”, and follow the guided walkthrough to complete the process successfully.
3.4 Common Pitfalls
- Using vague search terms such as “problem” instead of specific tasks.
- Ignoring the built-in tutorial feed that highlights recent feature changes.
- Requesting support tickets for basic “how-to” issues already covered in-app.
3.5 Expected Results
- Faster task completion
- Increased user confidence
- More consistent use of Foresight features across teams
