Hello,
Please note that my training session access has expired. Could you please grant me access again?
Thank you.
Hi Kaleivanee,
Thank you for contacting the Board product support, my name is Nial Smith.
I understand your training session access has expired and you would like it to be reactivated.
I appreciate your effort in sharing the details for our reference.
We checked our internal tool and found that you were currently enrolled in the βLevel 200 Part 1β course, and the previous expiry date was set to 15/05/2026. We have now extended your course access by an additional 20 days, and the new expiry date is set to 06/06/2026.
Could you please try accessing the course again and let us know if you are able to continue successfully?
Please don't hesitate to reach out to us if you have any more questions or concerns.
Best Regards, Nial Smith
Hello Nial,
Thank you so much. Please note that I am now able to access the environment.
I also received an email from Board stating that the instance will be permanently deleted on 16/05. Should I ignore it?
Regards, Kaleivanee
Hello Kaleivanee, Please be assured that we have already extended your course access for the next 20 days, so you may kindly ignore the email you received. Regards, Nial Smith
Thank you so much for your support Nial :)
