Hello,
My access to the course has expired and I'm no longer able to view it. Would it be possible to reactivate it so I can continue with my training? Thank you in advance for your help.
Link of the course : Board Academy
Hello @Houssam,
Thank you for the additional details and the screenshot.
We have received your request regarding the expired “Introduction to Board: Analysis and Reporting OnDemand” course and are currently looking into the available options to restore your access so you can complete the remaining portion.
We understand the importance of continuing your training and are prioritizing this accordingly. As soon as we have an update, we will share it with you here.
Thank you for your patience in the meantime.
Best regards, Jeff Williams
Following up on your request, your training environment for the “Introduction to Board: Analysis and Reporting OnDemand” course has been extended. Your new expiry date is 22 September 2026.
You should now be able to access and complete the course. If you still encounter any issues, please let us know.
Kind regards, Jeff Williams
Hello Houssam, Thank you for contacting the Board product support, my name is Nial Smith.
I understand that you are requesting the reactivation/extension of your expired Board Academy course access.
Just to confirm, you would like to extend the B14 – Analysis & Reporting course, which expired on 16/08/2026, correct? Please correct me if I’m mistaken.
Awaiting a response from you.
Regards, Nial Smith
Hello Nial,
Thank you for your quick response.
The course name is: Introduction to Board: Analysis and Reporting OnDemand.
I have already completed 66% of the course and would like to finish it.
Please find below a screenshot of the course in question for your reference.
Looking forward to your confirmation.
Best regards, Houssam
