Hello,
My access to the instance is expired . Could it be possible to extend it so I can continue with my training? Thank you in advance for your help.
The course is :
Introduction to Board: Analysis and Reporting OnDemand
Thanks in advance
Hi Mohammed,
Thank you for your confirmation.
I have proceeded with removing your enrollment from the Introduction to Board: Analysis and Reporting OnDemand course. You can now re-register for the course.
Once completed, you will have fresh access to the course.
If you encounter any issues during re-registration, please do not hesitate to reach out.
Kind regards, Jeff Williams
Hi @Mohammedser,
Thank you for reaching out regarding your training instance access.
Yes, we can extend your training instance expiration for the Introduction to Board: Analysis and Reporting OnDemand course. Could you please let us know how many days you would like to extend it by 5, 10, 15, or 20 days? also share your email address which is registered in board Academy. We can extend it by a maximum of 20 days.
Your confirmation will help us proceed with the extension.
Looking forward to your response.
Hi Jeff Williams,
Thank you for your response.
I would like to extend my training instance access by 20 days, please.
The email address registered in Board Academy is: mohammed.serrou@viseo.com
Thank you for your support and assistance.
Kind regards,Mohammed Serrou
Thank you for confirming your preference for a 20-day extension and for providing your registered email address.
Upon reviewing your course enrollment details, I found that your training instance for the Introduction to Board: Analysis and Reporting OnDemand course expired on 05/20/2026. Unfortunately, we are no longer able to extend access for this course as it has already passed its expiration date.
However, we can restore your access by removing your enrollment from the course and allowing you to re-register. This will reset your access and enable you to continue your training from the beginning.
Please note: Re-registering will reset your course progress, and you will need to start the course again.
If you would like us to proceed with removing your enrollment so you can re-register, please confirm by replying to this post, and we will process this request for you.
Looking forward to your confirmation.
Hi Jeff ,
Thank you for your update.
Yes, please proceed with removing my enrollment so that I can re-register for the course.
Since I have not started the course yet, resetting the course progress will not be an issue.
Thank you for your assistance and support.
Kind regards,Mohammed
