Access Denied: can't access anymore to my Data

Hi!

I'm having the following issue:

 

I've been working with a BOARD Database witch I created with an Administrator user. It's the only user I have configured on BOARD. I already made a capsule with some reports, been working with it for a few days.

Now, I can't access to the Database. It says that I don't have permissions.

Tried exiting BOARD, restarting the service, but still same result.

What can I do for recovering access?

 

Thanks in advance.

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Answers

  • Hi,
    My guess is that you have created a Database Security Profile, but you probably forgot to associate it with your user (thus, locking yourself outside of the database).

    In the following BOARD Manual section, you can find how more info on Security concepts and Database security profiles
    Database security concepts 
    when you create one (and most importantly when you create the user profile - administrator), you should assign it to the a security profile and a to user
    How to create a user profile 

     

    Please let me know if this helped you fixing the situation.
    Regards,
    Antonio

  • Thanks Antonio for your fast reply!
    Yes, I think is true. I've tried to follow some configurations shown in a webinar and I probably made some mistakes.

    I will remember it for the next time 

     

    Cheers,