cubes don't shows

Previous Member
Previous Member
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Dear Alexander Kappes

after starting a database on board server 10.1.4 after making an upgrade and trying to show the cubes, a problem occur mentioning the following error message: BOARD CLIENT WORKING IN FAULTED STATE, PLEASE RESTART BOARD CLIENT AS SOON AS POSSIBLE.

but the restart do not fix the problem, after cheking my database foalder, c/:board..... it seems that nothing weird occur.

is there any thing i can do to fix the problem ?

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Answers

  • Alexander Kappes
    Alexander Kappes Employee
    Fourth Anniversary 250 Likes 100 Comments 5 Answers

    Dear youssef loukili,

     

    can you please be so kind and describe a little more detaillized what "making an Upgrade" means.

     

    Thanks in advance

     

    regards

     

    Alexander Kappes

  • Previous Member
    Previous Member
    500 Up Votes 500 Likes 500 Comments Second Anniversary

    Hi Alexander Kappes,

    i'm mentioning the upgrade because after the first launch of the database and cubes that occur a problem  who didn't occur in a previous version, note that capsules, relations and entities are working as ususal excepte the cubes, is there a stapes that i forgot to stay on befor starting working ? and thanks for your listening.

  • Alexander Kappes
    Alexander Kappes Employee
    Fourth Anniversary 250 Likes 100 Comments 5 Answers

    Dear youssef loukili,

     

    ok, the issue occurs in 10.1.4 and in the former BOARD release it worked, right?

     

    Is it possible that you have defined really big max item numbers?

     

    Additively do you have defined cubes using one or more of this big entities?

     

    Can you perform also DataFLows and DataReaders to this DAtabase?

     

    Can you send a copy of the database, that we can analyze it? (in best case zipped)

     

    thanks for a short answer

     

    regards

     

    Alexander Kappes

  • Previous Member
    Previous Member
    500 Up Votes 500 Likes 500 Comments Second Anniversary

    Hello ,

    I'm facing the same problem and it's like the Cubes are lost .

  • Alexander Kappes
    Alexander Kappes Employee
    Fourth Anniversary 250 Likes 100 Comments 5 Answers

    Dear Seifeddine MLAYHI,

     

    can you please describe a little more detailized, what beahvior occurs?

     

    Which was the version before the upgrade? What is the actual used version?

     

    Did you change anything? Did you uninstall the old version before installing the new one?

     

    Is it possible that you have defined really big max item numbers?

     

    Additively do you have defined cubes using one or more of this big entities?

     

    Can you perform also DataFLows and DataReaders to this DAtabase?

     

    Without these informations it´s not possible to help you by solving your issue.

     

    thanks and regards

     

    Alexander Kappes

  • Alexander Kappes
    Alexander Kappes Employee
    Fourth Anniversary 250 Likes 100 Comments 5 Answers

    additional to my last post, I think such themes are better placed in our ticketing system instead the community.

     

    To open a request to our ticket system you can write an eMail to support@board.com

     

    Alternatively you can logon at the following link and open your request.

     

    http://support.board.com 

     

    Thanks and regards

     

    Alexander Kappes

  • Previous Member
    Previous Member
    500 Up Votes 500 Likes 500 Comments Second Anniversary

    Dear Alexander Kappes ,

     

    Thank for this informations the cause was the Max Item Nr i made a Backup restore to find the Cubes i created .

     

    Best regards 

    Seifeddine Mlayhi

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