Board Engine Not Starting

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Previous Member
Previous Member
5 Up Votes First Comment 5 Likes First Anniversary
edited April 2020 in Platform

HI All,

 

I Have some issue with board engine. Board Engine not starting, I check in community it cause the license expired.

So I want to uninstall License First. But when I use Key Manager, it shown error message.

image

 

image

 

How to solve this?Thanks

Answers

  • Daniele Di Lorenzo
    Daniele Di Lorenzo Customer
    First Anniversary 5 Likes Advocate 5 Up Votes
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    search in the forum"

    Unable to Login: 64 bit license Error

     

    here you shoudl find the solution

  • Björn Reuber
    Björn Reuber Employee
    Community Captain First Answer First Anniversary 5 Up Votes
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    Hi,

     

    what is the exact size of the Key (in KB). Did you have started the keymanager with Administrative rights (run as admin)

     

    regards

    Björn

  • Previous Member
    Previous Member
    5 Up Votes First Comment 5 Likes First Anniversary
    edited March 2020
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    Hi,

     

    size of the key 1,56kb

    image

     

    And keymanager use run as administrator.

  • Federico Cazzalini
    Federico Cazzalini Employee
    First Anniversary First Answer Level 100: Foundations of Building in Board Level 200: Leveraging Board for Business Insights
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    Hello Wahyu Nugraha,

    the name of the license you're using ("naim land_MN.key") looks like the typical name of a "temporary board license".

    probably it has expired.

     

    please refer to your local Board Support to solve the problem.

     

    best regards,

    federico

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