Forgot Password

Previous Member
Previous Member
500 Up Votes 500 Likes 500 Comments Second Anniversary
edited April 2020 in Platform

Hi,

 

Are board can "Forgot Password"?i have lost my password.

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Answers

  • Daniel Zillmann
    Daniel Zillmann Active Partner
    Fourth Anniversary 100 Likes 10 Comments 25 Up Votes
    edited March 2020

    Hi Wahyu,

     

    You cannot reset the password, if you do not have an administrator access to your server (in this case your local machine). The only thing that you can do is to delete all files in your user folder: C:\Board\Users You can also cut them out of that folder and keep them in a different folder as a backup in case you remember the password again at some point.

     

    You will lose all users that you have setup on your machine!!!

     

    After you have deleted the files out of the mentioned folder, you will need to setup your first user again.

     

    image

     

    Like that you can get access again to your capsules and databases.


    Cheers,

    Daniel

  • Previous Member
    Previous Member
    500 Up Votes 500 Likes 500 Comments Second Anniversary

    HI,

     

    Thats great solution. thanks

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