Do we need to purchase a Broadcasting license separately ?

Malav Shelat
Malav Shelat Customer
Second Anniversary
edited April 2020 in Platform

Hello All,

 

I am trying to Broadcast a report for which i have set the parameters as these in Procedure.

its a single step procedure, New Protocol > Reports > Broadcasting and I set the parameters as below.

 

image

 

Data view is as below

 

image

and when i run this procedure for broadcasting i get this

image

 

I am under the impression that Broadcasting rights should be by default while purchasing license.

 

Does any has face this same issue.

looking for help ...

 

Thanks and regards,

Malav shelat

Answers

  • Ravichandra Aj
    Ravichandra Aj Active Partner
    10 Comments Second Anniversary Photogenic

    Malav Shelat . Please let me know which license type are you using now ? 

  • Hi Ravichandra,  I am using Developer License with Administration rights.

  • Previous Member
    edited March 2020

    Also please refer this image:

     

    image

  • Ravichandra Aj
    Ravichandra Aj Active Partner
    10 Comments Second Anniversary Photogenic

    Malav Shelat your license got expired . trydays its showing 0.

  • Previous Member
    edited March 2020

    Hi Ravichandra, it cannot expire currently as i believe.  we are using Board on both Client and server , please check this image below

     

     

    image

  • Ravichandra Aj
    Ravichandra Aj Active Partner
    10 Comments Second Anniversary Photogenic

    Malav Shelat irrespective of client/server your TryDays is 0. it got expired i can see that from your attached image.

  • Okay , so what should be the try days values ?

    what should be solution to it ?! renewing the license ?

     

    regards,

    Malav shelat

  • Ravichandra Aj
    Ravichandra Aj Active Partner
    10 Comments Second Anniversary Photogenic

    Malav Shelat exactly you should renew your License .

    Based on your company license subscription . standard 365 standalone license.

     

    Regards,

    Ravi

  • Okay and trydays value will be the period (duration of days) for renewed license ?!

  • Ravichandra Aj
    Ravichandra Aj Active Partner
    10 Comments Second Anniversary Photogenic

    yes . exactly you got it correctly . it shows no. days you can use license after renewing

  • Unknown
    Unknown Active Partner

    Hi Malav Shelat,

     

    I believe that the amount of try days are only indicative in case you have the flag "IsAnnual" = True, so I don't think your license is expired whatsoever (otherwise you wouldn't be capable of logging in in the first place). I understand the confusion of Ravichandra Aj as partners typically receive their personal license keys on an annual basis.

     

    Anyway, the recommendation remains the same. Please contact your account manager from BOARD side to understand if something went wrong during the license delivery or if you need to pay an additional fee for the broadcasting functionality. As those agreements may vary from region to region, I don't think it's opportune to discuss this issue on the community website.


    Cheers,
    Jonathan