buble chart on the web

Fethi ZERARA

Hello everyone , it that normal that the buble chart isn't working on the web?

thanks for your help!

Helmut Heimann

Hi Fethi Zerara,

 

what version of BOARD are you using?

It works at least in 10.1.0.

 

Kind Regards,

Helmut

Previous Member

Hello,

the more precise your question is, the easier it is for your reader to understand and maybe help you. Adding a screenshot, a system error message (isn't working can mean many very different things), or whatever description is a good point.

 

This being said, the bubble chart does work with the web client (using Chromium in my case) according to my experience and according to BOARD official help : Differences between web client and win client 

Fethi ZERARA

well i'm using 10.1.4 and it's working in Board Client in dev environnement  but not on the web !

Previous Member

Could you post anonymised screenshots of:

• the bubble chart in the windows client ?
• the bubble chart (or what you see from it) in the web client ?

Fethi ZERARA

yes for sure!

So the first one is the client, the second is the web.

Unknown

Are you logging into the web with the same user account?  I assume yes, but worth checking none the less!

Fethi ZERARA

Exactly it's the same user account!

Previous Member

strange situation indeed !

Unknown

I've tried to replicate in 10.1.4 and works fine for me on Chrome.

Unknown

Can you check that the screen selection is the same between the win client and the web?

Previous Member

When i compare the scales of your bubble chart between windows and web client, I see differences for the X axis.

• windows client : values from 0 to 275
• web client: values from 285 to 350

 

1. Did you zoom or move anything while navigating the bubble chart before doing your screenshot in the webclient ?
2. Have you set some static values for the X and Y parameters of the bubble chart ?
   if yes, leave these 2 fields blank and test again.