Why is one of my numbers wrong?
Hi, I will get this internally checked with our dedicated team. I will also replicate the same on my end, and once I find out the issue, I will help you with the problem.
I request that you allow us some time for the same.
Hi @Bonface Nyabuto,
When I checked, the wrong value you're getting is exactly double the actual value.
Can you please confirm if you've selected the correct product and drivers for Grey pearl stud? Compare with the screenshot below:
Also, please confrim if the selctions and the number of mappings are correct as per the screenshot below:
Looking forward to your confirmation.
They all match with mine, I don't think that it is an issue.
HI @Bonface Nyabuto,
Please try re-populating those entities. Check the video in the below message.
Thanks for the videos, I tried but it gave the same number
I suspect the Datamodel procedure PLN - New Product Planning > Step 29 is misconfigured. Could you please confirm if it is same as below?
If not, then we will proceed to create a case and hand it to a well-specialized team to help you out.
Help the screenshot of the same DM procedure from your training environment.
Please confirm!
Looks the same
Hello,
Thank you for your response and for sharing the screenshot.
I wanted to inform you that a support ticket (00157143) has been successfully created for your reported issue.
One of our team members will review your case and reach out to you shortly to assist and work towards resolving the issue.
Thank you for your patience and cooperation.
