Quickwin : redirect to login page when using a bookmark

Etienne CAUSSE
Etienne CAUSSE Customer
Fourth Anniversary 250 Up Votes 100 Comments 100 Likes
edited April 2020 in Idea Exchange

Hi all,

I'm posting this as an idea even if this should be a fix, in my opinion. But since Uwe Schlünz from Board support asked me to, here it is .

 

Issue
We have had this issue since the beginning (Board 10.0), but it's becoming more annoying as we have more and more users.
When a user bookmarks the login page of our board server (which is a very natural thing to do for users...), the bookmark is registered like this :
https://fast.wp.seb.com/identity/login?signin=9eb29a8599e45338ab46f28c33f074c9

 

When using this bookmark afterwards, an error appears (see screenshot):

Bookmark error

There is an error determining which application you are signing into. Return to the application and try again.
Id: 6781c9fd-0848-4359-81b2-ad9e69b5534f

We keep receiving emails from users with this error. Of course we can tell them to modify the bookmark, but it would save support time if the system just forwarded properly to the login page.

 

 

Idea

Redirect automatically to the login page when this error occurs.

 

Pietro Ferrari I'm sure this could be a quick win for the next development sprint

Cheers !

 

Etienne

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