Blue dot error messages - open a pop up window and allow the error message to be copied
Michael Gerrard
Customer
While using Board, there maybe some error in a process. The error is captured in the main menu (three blue lines menu button next to the circle with your initials in it). To report this error, the user must click the menu, click Messages, hover over the message so it expands and can be seen, then they must take a screen shot and send that. It's all a bit pain for users!
Why not make it easier?
When the user clicks on Messages, a pop up should appear. All the error messages should be listed in full. There should be a COPY button, the user can click it, then paste all the error message text into an e-mail to send to their Service Desk for analysis.
Why not make it easier?
When the user clicks on Messages, a pop up should appear. All the error messages should be listed in full. There should be a COPY button, the user can click it, then paste all the error message text into an e-mail to send to their Service Desk for analysis.
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