Troubleshooting: Blank Screen while Connecting to Board Web Server
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Board Support
Employee
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When connecting to BOARD 10 Web Server using Internet Explorer, a blank screen prompts out.
Problem Cause: Browser IE 11 is working in compatibility mode with Internet Explorer 9
Problem Solution: Disable the compatibility mode option.
- Click on the Tool icon from Internet Explorer
- Click on Compatibility View settings
Check that:
- The two options Display intranet in compatibility view and Use Microsoft compatibility lists are disabled.
- The Server address is not included in the list of Website you've added to Compatibility View
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