CLOUD - Restore Backup - All you need to know

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Alex Pelucchi
Alex Pelucchi Employee
First Anniversary Photogenic
edited February 2023 in Support Articles

FUNCTIONALITY 

The Cloud Administration Portal, among other activities, allows you to make backups of current databases as well as restore previous databases backups.  

PREREQUISITES 

In order to do both these operations, you should have access to the Cloud Administration Portal as well as to an Administrator user in the application. 

The Database you want to work with should be in a Cloud environment.  

Important note: to perform the action in the safest way it is better not to have any users connected to the server in order to avoid having procedure or data readers running.  

HOW TO PERFORM A DATABASE BACKUP 

In order to perform a database backup, you should: 

  • Access Board Cloud Administrator Portal.  

The link is formed in the following way: https://name_of_the_DB-type_of_instance.board.com:8443  

Where: 

  • Name of the DB depends on the customer name 
  • Type of instance: s1,s2,sn for Developing environment and c1,c2,cn for Production environment.  

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  • Select “DATABASE BACKUP RESTORE” option in the menu on the left. 
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  • Insert the Administrator credentials in the pop-up window. The credentials should match the ones used in the application (Web Instance log-in credentials), not the ones used to access the Cloud Administration Portal. 
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  • In the next screen, in the Backup folder on the left, select the database to be backed up from the dropdown list. 
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  • Once the DB has been selected, hit the backup button.
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You will see a confirmation message when the action is completed. 

 

HOW TO RESTORE A DATABASE  

In order to perform a database restore you should: 

  • Access Board Cloud Administrator Portal.  

The link is formed in the following way: https://name_of_the_DB-type_of_instance.board.com:8443  

Where: 

  • Name of the DB depends on the customer name 
  • Type of instance: s1,s2,sn for Developing environment and c1,c2,cn for Production environment.  
image

 

  • Select “DATABASE BACKUP RESTORE”option in the menu on the left. 
    image

 

  • Insert the Administrator credentials in the pop-up window. The credentials should match the ones used in the application (Web Instance log-in credentials), not the ones used to access the Cloud Administration Portal.
    image

 
  • In the next screen, select the dropdown list in the Restore folder on the right. 
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  • In this list, select the Database you want to restore. Make sure to select the correct version among the available options.   
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  • Once the correct database version has been selected, hit the restore button. 
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You will see a confirmation message when the action is completed. 

 

 

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