SCENARIO:
We have a procedure to navigate from the home screen to a planning screen.
Before the "go to screen" step, there are several selections that are required to ensure the screen opens with the desired information / planning detail level.
Some of the selections are made using a simple interactive select, others are made by first performing a "select based on" step, followed by an interactive the select.
The customer has to make 4 interactive selections before being taken to the screen.
For some of the interactive selections, NONE of the members are selected and the user needs to make a selection. For other interactive selections, ALL of the members are selected and the customer needs to uncheck/de-select members. This is shown in the following screenshots:
PROBLEM:
Some users find it confusing, stating it is not user-friendly to have this inconsistency in the selection windows.
PROPOSAL:
When creating an interactive select step in a procedure, the option to have the selection window appear with members unselected by default, or selected by default.