Hmmm... can't reach this page. Localhost refused to connect

Barbara Schoening
Barbara Schoening Active Partner
Level 100: Foundations of Building in Board First Comment
in Platform

Hi all,

I have installed the on-premise version 12.5.1 on my new laptop. The Board Engine and Board WebApi Engine services are up and running. When trying to open Board in the web browser, I don't even get to the Board login. A message pops up saying "Hmmm… can't reach this page - localhost refused to connect".

I've already tried to change the port in the appsettings.config from 443 to 80 ( <add key="host" value="https://*:443/" />) and restarted the services. No change.

Any idea what I could try next?

Many thanks!

Accepted Answer

  • Felix Csanady
    Felix Csanady Employee
    Fourth Anniversary 10 Comments Level 100: Foundations of Building in Board Level 200: Building A Planning Solution in Board
    Answer ✓

    Hi Barbara,

    you need also to change https to http. That should work,

    And don't forget to restart the Board Web Api after the change.

    Regards

    Felix

Answers

  • Barbara Schoening
    Barbara Schoening Active Partner
    Level 100: Foundations of Building in Board First Comment

    Worked! Many thanks, Felix!

  • Shisong
    Shisong Active Partner, Community Captain
    5 Answers 10 Comments September Badge of the Month Photogenic

    The main reason is that https should be changed to http for no SSL option. I tried "https://*:90/" and it also worked. However when I tried "https://*:80/" the WebApi Engine service could not start because it was occupied by IIS.

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