Board Platform Logs: User Logs

User Logs

The file format used is tab-separated CSV.

This information should be used to track user / profiles modification and check if there were failed / unauthorized login attempts which require further investigation.

1.1 Login / Logout information

Filename: Login.log       

Updated every: User Login/Logout attempt from any Board client ( Windows, Mobile, Excel addin, Web)

Log Rotation: none

Header: No

Scope: It tracks all the login and logout of the users, it also include the address of the client machine from which the user connected. It tracks errors such as wrong password or user already logged from elsewhere

Accessibility: The log is active by default on the Board Server machine. The log file is located in the following path: ‘’Board_Path\Dataset\Log\Users\login.log’’.

Usability: The log is unique per each Board environment. The login.log file size could potentially increase.

Highlights: It contains a numeric column always set to 1 to facilitate counters.

File structure (example):

Action

Host

Username

Datetime

Dummy

WrongPassword

BPCCH05

User_1

2014-09-09 17:27:03

1

Login Succeeded

BPCCH05

User_1

2014-09-09 17:27:29

1

OfficeLicenseNotFound

BPCCH05

Administrator

2014-09-09 17:28:25

1

..Logout Succeeded

BPCCH05

Administrator

2014-09-09 17:31:20

1

Fields Description:

Action: the attempted action from the user.
Host: the hostname on which the user is logged
Username: user performing the action
Datetime: time of the action
Dummy: always 1, need to quickly load data into Board Log Analysis database and retrieve count of actions

1.2 Provisioning logs

Scope: These logs track the provisioning of the users. It tracks users and profiles creation, deletion and modification

Accessibility: The log is active by default on the Board Server machine. The log file is located in the following path: ‘’Board_Path\Dataset\Log\Users\’’. The generated logs are: ProfilesCreated.log, ProfilesModified.log, ProfilesRemoved.log, UsersCreated.log, UsersModified.log, UsersRemoved.log

Usability: The log is unique per each Board environment. The logs file size could potentially increase.

Highlights: It contains the modified profile and the username of the admin that did this, Modification in tilde databases are not tracked here but on the tilde log itself.

1.2.1 Users maintenance logs

Filenames: UsersCreated.log , UsersModified.log, UsersRemoved.log

Updated every: User Creation / Modification / Removal from the security tab

Log Rotation: none

Header: No

File structure (example): 

Datetime

User

Administrator User

Dummy

2014-09-09 17:28:25

User1

Administrator

1

2014-09-09 17:29:25

User2

Administrator

1

2014-09-09 17:30:25

User3

Administrator

1

Fields Description:

Datetime: time of the action
User: the user subject to creation/modification/removal
Administrator User: the admin user which is doing the modification
Dummy: always 1, need to quickly load data into Board Log Analysis database and retrieve count of actions

1.2.2 Security Profiles maintenance logs

Filenames: ProfilesCreated.log , ProfilesModified.log, ProfilesRemoved.log

Updated every: Profile Creation / Modification / Removal from the security tab

Log Rotation: none

Header: No

File structure (example):

Datetime

Profile

Administrator User

Dummy

2014-09-09 17:28:25

Profile1

Administrator

1

2014-09-09 17:29:25

Profile2

Administrator

1

2014-09-09 17:30:25

Profile2

Administrator

1

Fields Description:

Datetime: time of the action
Profile : the profile subject to creation/modification/removal
Administrator User: the admin user which is doing the modification
Dummy: always 1, need to quickly load data into Board Log Analysis database and retrieve count of actions

1.2.3 Audit log

Updated every: Creation of new User accounts / Changes applied to existing User accounts / Deletion of existing User accounts / Users login-logout activities

Header: No

Scope: The Audit log keeps track of events related to users accounts managed through Board's Subscription Hub. Log files include additional information about these events, such as timestamp, action type and specific details for each action.

Accessibility: Audit log is available in the Users section of the subscription hub, starting with Board 2022 Summer Edition.

https://www.boardmanual.com/2021/summer/whats-new-release-notes/2022-summer-release/bug-fixes-minor-changes.htm

Each log line will always include the following information: timestamp, log type [AUDIT], action type, additional details specific for each action in JSON format.

The following action types are tracked:

Action type

Action message

Description

LOGIN

LOGIN SUCCEEDED

The indicated user logged in successfully

LOGIN

LOGOUT

The indicated user logged out successfully

USER_CREATED

-

The indicated user has been created in the Subscription Hub

USER_UPDATE

LICENSE_CHANGED

The license associated with the indicated user has been changed

USER_UPDATE

ROLES_CHANGED

The roles associated with the indicated user for the available Board Platforms have been changed

USER_DELETED

-

The indicated user has been deleted