File Size Broadcasting

Gary Beardsley
Gary Beardsley Employee
Third Anniversary 10 Comments Level 100: Foundations of Building in Board Level 200: Building A Planning Solution in Board
in Platform

Hi Board Platform, has anyone ever encountered a broadcast failing due to the size of the attachment in the email?  A customer has a new report including product images and we're thinking this might be the case as exporting a printable report makes it 48mb

Answers

  • Sophie Jones
    Sophie Jones Employee
    25 Up Votes 10 Comments Level 100: Foundations of Building in Board Level 200: Building A Planning Solution in Board

    Hi Gary, Could it be a limitation on their mail server? A lot of IT departments will have a limit on attachment sizes to prevent people accidentally sending a massive file

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