Problem: Impossible to use special characters on Labels, Block Formats and others

Lucas Charello

Hello community,

Board application is refusing the use of special characters that we need to correctly write in French (e.g. é, à, è) or even currency symbols (I tested € and £).

Any time I write a special character inside a label, new cube name, block format, security role, etc, Board will clear the field. This is a big problem as we can't rename or create labels, buttons, cubes, procedures or anything else with an appropriated name when those characters are needed. 

It seems it happened after a version update to v12.6 revision 0.2.91269. Board support has been contacted around the 12th of December but no solution has been provided yet.

Is anybody experiencing the same behavior ?

Thank you for your help!

Ivano Savogin

Good morning Lucas,

thanks for reaching out to Board Community. Thanks to your valuable notification through ticket, R&D acknowledged the issue and provided a fix for it.

As you can see in yesterday's update an indication for the fix of that issue is specifically mentioned

https://community.board.com/discussion/16677/updated-board-2023-summer-release-12-6-patch-release-is-here

I remain available for any other clarification.

Best Regards

Ivano (Senior L3 Support Specialist)