Problem: Impossible to use special characters on Labels, Block Formats and others

Lucas Charello
Lucas Charello Active Partner, Community Captain
25 Likes 10 Comments 25 Up Votes November Badge of the Month

Hello community,


Board application is refusing the use of special characters that we need to correctly write in French (e.g. é, à, è) or even currency symbols (I tested € and £).

Any time I write a special character inside a label, new cube name, block format, security role, etc, Board will clear the field. This is a big problem as we can't rename or create labels, buttons, cubes, procedures or anything else with an appropriated name when those characters are needed. 

It seems it happened after a version update to v12.6 revision 0.2.91269. Board support has been contacted around the 12th of December but no solution has been provided yet.

Is anybody experiencing the same behavior ?

Thank you for your help!

Accepted Answer