Level 200: Cannot access the board training environment model

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Gilles Van Impe
Gilles Van Impe Active Partner
Level 200: Leveraging Board for Business Insights First Comment First Anniversary Level 100: Foundations of Building in Board
in Academy

Hello,

I'm currently in the process of the level 200 program but when I try to log in to the board training environment model it keeps refreshing the page.

In the browser I can see it constantly (every half second or so) it refreshes and changes the sign-in callback code.

Do I need to change anything so I can log in to the model?

Kind regards,

Gilles

Answers

  • Kristin Dimitrova
    Kristin Dimitrova Employee
    First Answer First Anniversary Level 200: Leveraging Board for Business Insights Level 100: Foundations of Building in Board
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    Hi Gilles,

    Thank you for the question. I reviewed your environment and everything looks fine on our end. I just restarted the service for you to attempt to fix this issue. Could you please try to log out and log back in?

    Regards,

    Kristin

  • Gilles Van Impe
    Gilles Van Impe Active Partner
    Level 200: Leveraging Board for Business Insights First Comment First Anniversary Level 100: Foundations of Building in Board
    Options

    Hi Kristin,

    I manage to log in via my work laptop but when I try to log in on my personal pc it keeps refreshing the 'Board Subscription Hub' page. Both computers are connected to the same network so this cannot be the issue.

    Are there any known windows/browser plugins that cause issues with board?
    I've already disabled the ad blocker on my pc.

    Kind regards,
    Gilles

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