Board starts in a loop after login with Board v14

Julian Gomez
Julian Gomez Active Partner
Fourth Anniversary Level 200: Building A Planning Solution in Board Level 100: Foundations of Building in Board First Comment
in Platform

I just installed Board v14, and when I open Board it pops up the log in screen, after entering my credentials it stars in a loop that never ends, if I downgrade to v12.6 everything turns to normal, any thoughts about it?

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Accepted Answer

  • Samson Sunny
    Samson Sunny Employee, Community Captain
    100 Comments Third Anniversary 25 Likes 5 Answers
    Answer ✓

    Hi @Julian Gomez ,

    The http protocol will work only for localhost. If you are using a different host value other than localhost then you need to use a certificate (HTTPS protocol) to access the Board Web Platform.

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Answers

  • Samson Sunny
    Samson Sunny Employee, Community Captain
    100 Comments Third Anniversary 25 Likes 5 Answers

    Hi @Julian Gomez,

    Are you using the IIS or the WebAPI? Are you using the http protocol or the https protocol? cause the http protocol is no longer used unless you are using "localhost".

  • Julian Gomez
    Julian Gomez Active Partner
    Fourth Anniversary Level 200: Building A Planning Solution in Board Level 100: Foundations of Building in Board First Comment

    Thanks Samson, we´re using WebAPI and we don't have HTTPS, is it because of the HTTPS certificate?

  • Dominique Duchenne
    Dominique Duchenne Employee
    5 Answers 10 Comments 5 Likes First Anniversary

    Hi Julian,

    Do you observer the same behavior if you use the browser in incognito mode?

    Are you using the latest B14.1 version?

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